Frequently asked questions - My Account

How do I update my account information?

To update your account information, simply log into your account and click on the "Your Account" tab to change/edit any details... Open the full FAQ

What's my login?

Your account login is your e-mail address. Open the full FAQ

I requested a new password, but haven't received it. What should I do?

We recommend checking your junk e-mail. If you’re still having problems receiving the password, drop us a note by submitting a request below and we’ll happily help you out.

Open the full FAQ

I can’t sign into my account

If you’re having trouble signing in with your email address or password, please check you’re using the same email address and password you used when you first created your account... Open the full FAQ

How do I unsubscribe from the Havaianas mailing list?

You can unsubscribe directly from our emails by clicking the “Unsubscribe” link at the bottom of the email. You can also unsubscribe by heading to the Your Account page and clicking the Newsletter tab Open the full FAQ