Frequently asked questions - Retailer Enquiries

What if my product is faulty? (Retailer)

Please go to our Returns Portal to submit a credit request and receive your RA# before returning the faulty product... Open the full FAQ

How do I know if my order has left? (Retailer)

An electronic invoice is e-mailed once your order is dispatched from the warehouse. For more information, please... Open the full FAQ